FAQ
See AllWhat payment methods you accept? We accept cash or debi/credit cards and also cryptocurrency.
Do I need to pay at the website? No, you have to pay at the car collection.
How I pay deposit? You can pay for car deposit in cash or debit/credit card, is not necessary for having a credit card for the deposit.
What documents will I need to pick up my car? When picking up the car you will need: Passport, National Driver’s License. Your car rental voucher that you receive after paying for your order (can be in electronic form).
What is the right way to pick up a car? To pick up your car, you must have the originals of all necessary documents. Read the agreement carefully before signing, check that the car acceptance certificate includes all the damages of the car and the level of fuel in the tank. Just in case, take pictures of the car (pay special attention to the parts that have damages/scratches/chipping).
Can I pick up a car in one city and return it in another one? Of course, you can pick up a car in one city and return it in another one. You can select different pick-up and drop-off cities in the green search bar on our website.
Can I come to your office and see the car? Our website aggregates cars from different rental companies that are based in different locations. You can book a car only online. All the cars on our website are in good condition and timely inspected. After the booking, you will receive a voucher with details of your order, office address and contact details of the rental agent.
Will I get the car I booked? Yes, the main principle of our work is that you should get the car you booked. If the car rental company cannot provide the booked car due to breakdown or other force-majeure circumstances, it must provide a car of the same or higher class on the same terms and for the same price.
With how much fuel should I return the car? You must return your rental car with the same level of fuel you picked it up with. If the level of fuel is lower, you pay the difference at the rates of car rental company. If the level of fuel is higher, you are not compensated for the difference.
