I had a minor issue with the car I rented from this company, but the staff was very responsive and resolved the issue promptly. They were also very accommodating when I needed to extend my rental period due to some unexpected changes in my travel plans. I appreciated their flexibility and willingness to help. I would recommend this company for their excellent customer service.
Fiat Qubo Family (Manual, 1.4 L Petrol, 5 Seats)
The minimum chargeable car rental period is 24 hours. If you specify a return time later than the time you received the car, 1 rental day is added.
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Customer Reviews
See AllOut of all my rental car experiences, this was the best one yet. The price was fair and honest, and the pick-up and drop-off process was simple without any hassle for additional insurances or minor scratches. The Skoda Kamiq car was exceptionally well-maintained and clean.
Having traveled extensively, I have rented cars from numerous companies over the years, but the service I received from this company is truly worth a mention. From the moment I made the booking to returning the car, every interaction was professional and pleasant. The car I was provided was in pristine condition, obviously well-maintained, and it made my travel very comfortable. The rates offered were very competitive too. Will surely rent from them again.
This car rental company exceeded my expectations. The staff was extremely professional and friendly. The car I rented was in pristine condition and very comfortable. The booking process was easy, and the return was smooth. Great value for money and a wonderful service overall.
Frequently Asked Questions
See AllIs a prepayment required when booking a car on the website?A prepayment might be needed right after booking online or once we confirm the car availability. If it’s the latter, you’ll receive an email link for the prepayment. You’ll pay the rest when you pick up the car.
What are the necessary documents for car pickup?To pick up your car, please ensure you have the following documents: a valid Passport or ID, a Driving License, and your car rental voucher, which you’ll receive after making your payment. The voucher can be presented in electronic form.
What payment methods do you accept?We accept debit/credit cards.
How do I pay the deposit?You can pay for the car deposit in debit/credit card, it is not necessary to have a credit card for the deposit.
Are driving licenses from the USA or Canada accepted?Yes, we welcome and accept driving licenses issued in the USA and Canada.
Will I receive the exact car model that I ordered?We strive to provide the exact car model you book. However, in unforeseen circumstances where the specific model is unavailable, we will supply a similar or superior car under the same terms.
Can I pick up a car in one city and return it in another one?Of course, you can pick up a car in one city and return it in another one. You can select different pick-up and drop-off cities in the green search bar on our website.
Can I add a second driver to the agreement?Yes, you can include an additional driver in your booking. Please provide the rental agent with both drivers’ details when you pick up the car to have them added to the agreement.
What if something happens to the car while traveling?In case of force majeure, please call the rental agent (the phone number is on your voucher) and contact us in our support chat or at info@carzrent.com. We will help you with any issue.