This company sets the bar high for car rental services. The booking process was straightforward and the customer service was exceptional. I was impressed with their vehicle selection and maintenance. The car I rented was clean, comfortable, and mechanically sound. Their transparency in pricing and policies is commendable. I would certainly rent from them again on my next trip.
Renault Scenic (Manual, 1.3 L Petrol, 5 Seats)
The minimum chargeable car rental period is 24 hours. If you specify a return time later than the time you received the car, 1 rental day is added.
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Customer Reviews
See AllI am extremely satisfied with my experience with this company. The booking process went smoothly, and the staff were ready to answer all my questions. Upon arrival, I was pleasantly surprised to find a clean, comfortable, and new car waiting for me. The car worked flawlessly throughout the rental period. The return process was just as smooth. Exceptional service and excellent value for money!
A big thank you for your flexibility and understanding during my recent trip. Due to flight delays, I needed to adjust my rental pickup and drop-off times several times, but your staff was accommodating and didn’t charge any extra fees. Your understanding and excellent customer service have earned my loyalty.
We had a completely positive experience with this company. The communication with their employees was excellent and straightforward, and they provided good quality cars. We rented a 2020 Renault Clio, which worked flawlessly throughout our travels. Without a doubt, everything was perfect!
Frequently Asked Questions
See AllIs a prepayment required when booking a car on the website?A prepayment might be needed right after booking online or once we confirm the car availability. If it’s the latter, you’ll receive an email link for the prepayment. You’ll pay the rest when you pick up the car.
What are the necessary documents for car pickup?To pick up your car, please ensure you have the following documents: a valid Passport or ID, a Driving License, and your car rental voucher, which you’ll receive after making your payment. The voucher can be presented in electronic form.
What payment methods do you accept?We accept debit/credit cards.
How do I pay the deposit?You can pay for the car deposit in debit/credit card, it is not necessary to have a credit card for the deposit.
Are driving licenses from the USA or Canada accepted?Yes, we welcome and accept driving licenses issued in the USA and Canada.
Will I receive the exact car model that I ordered?We strive to provide the exact car model you book. However, in unforeseen circumstances where the specific model is unavailable, we will supply a similar or superior car under the same terms.
Can I pick up a car in one city and return it in another one?Of course, you can pick up a car in one city and return it in another one. You can select different pick-up and drop-off cities in the green search bar on our website.
Can I add a second driver to the agreement?Yes, you can include an additional driver in your booking. Please provide the rental agent with both drivers’ details when you pick up the car to have them added to the agreement.
What if something happens to the car while traveling?In case of force majeure, please call the rental agent (the phone number is on your voucher) and contact us in our support chat or at info@carzrent.com. We will help you with any issue.
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