A big thank you for your flexibility and understanding during my recent trip. Due to flight delays, I needed to adjust my rental pickup and drop-off times several times, but your staff was accommodating and didn’t charge any extra fees. Your understanding and excellent customer service have earned my loyalty.
VW Polo (Manual, 1.2 L Petrol, 5 Seats)
The minimum chargeable car rental period is 24 hours. If you specify a return time later than the time you received the car, 1 rental day is added.
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Customer Reviews
See AllAn outstanding car rental experience! The vehicle was clean, well-maintained and comfortable. The staff was friendly and accommodating, always ready to assist. The whole process was hassle-free, from the booking online to returning the car. I would highly recommend this company to anyone in need of car rental services.
This car rental company exceeded my expectations. The staff was extremely professional and friendly. The car I rented was in pristine condition and very comfortable. The booking process was easy, and the return was smooth. Great value for money and a wonderful service overall.
Rented a car from this company for my last trip and had an excellent experience. The car was clean, comfortable, and in great condition. The staff was extremely helpful and made the process easy. The rates were reasonable and the whole experience was seamless. Highly recommend their service!
Frequently Asked Questions
See AllIs a prepayment required when booking a car on the website?A prepayment might be needed right after booking online or once we confirm the car availability. If it’s the latter, you’ll receive an email link for the prepayment. You’ll pay the rest when you pick up the car.
What are the necessary documents for car pickup?To pick up your car, please ensure you have the following documents: a valid Passport or ID, a Driving License, and your car rental voucher, which you’ll receive after making your payment. The voucher can be presented in electronic form.
What payment methods do you accept?We accept debit/credit cards.
How do I pay the deposit?You can pay for the car deposit in debit/credit card, it is not necessary to have a credit card for the deposit.
Are driving licenses from the USA or Canada accepted?Yes, we welcome and accept driving licenses issued in the USA and Canada.
Will I receive the exact car model that I ordered?We strive to provide the exact car model you book. However, in unforeseen circumstances where the specific model is unavailable, we will supply a similar or superior car under the same terms.
Can I pick up a car in one city and return it in another one?Of course, you can pick up a car in one city and return it in another one. You can select different pick-up and drop-off cities in the green search bar on our website.
Can I add a second driver to the agreement?Yes, you can include an additional driver in your booking. Please provide the rental agent with both drivers’ details when you pick up the car to have them added to the agreement.
What if something happens to the car while traveling?In case of force majeure, please call the rental agent (the phone number is on your voucher) and contact us in our support chat or at info@carzrent.com. We will help you with any issue.